Learning & Event Calendar

Presented by Idealware ($95 for three-part webinar - NDANO members receive 15 percent discount)

As social media transparency and two-way conversations become the norm, many nonprofits are racing to develop social media policies that govern who does what, what's OK (and not OK) to say on behalf of the organization, and how to handle sticky situations. Even more than legislating these details the process of creating such a policy can help you and other leaders in your organization engage in important discussions that will mature your organizational culture and better position you to take advantage of the tools and opportunities at your disposal.

In this new course based on our popular Nonprofit Social Media Policy Workbook, we'll explore why the process is as important as the product, how to make these conversations productive and strategic (and maybe even fun) and why a social media policy is an important milestone of digital maturity. We’ll also spend an entire hour on each of the following topics: responding to comments (especially negative ones), your social media values, and personal voice vs. professional voice. Throughout this course, we’ll rely heavily on conversations and examples to help you see the results of creating your own social media policy.
Takeaways from the course:

Learn what a social media policy is, why it’s important, and what it can do for your organization.

Part One: Creating a Values-Based Policy